How to Change or Cancel Your Account Plan

Step-by-step instructions for changing your plan or canceling it altogether

Change isn’t always a bad thing! We completely understand if you need to adjust your plan or cancel it altogether. This article walks you through the steps of either changing your plan to another tier or canceling it for good.

I want to upgrade
I want to downgrade
I want to cancel


I want to upgrade

Looking to get more out of your RedCircle experience? Say no more! You can easily upgrade your plan by visiting your Account page and following these steps:

  1. Select Payment from the options near the top of the page
  2. Review the plans and then click on the red Change Plan button when you’re ready
    If you’re looking to move from a Monthly to Yearly subscription, then click the 3 dots (...) next to your current plan and click on Update Plan
  3. Review the plan and payment information before clicking the red Update Your Plan button

I want to downgrade

Want to move back to a lower tier? No problem! You can easily downgrade your plan by visiting your Account page and following these steps:

  1. Select Payment from the options near the top of the page
  2. Review the plans and then click on the red Change Plan button when you’re ready
    If you’re looking to move from a Yearly to Monthly subscription, then click the 3 dots (...) next to your current plan and click on Update Plan
  3. Review the plan and payment information before clicking the red Update Your Plan button

Downgraded plans are prorated based on your previous plan.


I want to cancel

Need to cancel your plan? No worries, we can help you to cancel without issue. Start by visiting your Account page and following these steps:

  1. Select Payment from the options near the top of the page
  2. Click on Change Plan next to “RedCircle Core Plan” (or “RedCircle Original Plan” if you joined us prior to October 2021)
  3. Confirm your choice
And that’s it! If you’re looking to receive a refund, then please write to our Support team at support@getredcircle.com.